So I had to troubleshoot this network, and it was a mess. So before starting to troubleshoot the network I decided to clean up the mess that their network was.
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| This is what the network looked like when I arrived. |
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| This is the network after about an hour of neatening up the patch cords. |
Once the network was neatened up then I was able to troubleshoot the network. It turns out that every 400 or 500 packets over the cable modem drops a single packet. This would normally go undetected, but it was enough to cause issues with their VoIP service, so I ended up sending the VoIP traffic over the DSL line and keeping the cable connection for a back up for the VoIP (as well as the data network)
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