Dear Nyphonejacks,Ooma is upgrading to a new voicemail system! The new servers will bring faster voicemail retrieval and more efficient voice prompts. It will also open the door for us to develop advanced voicemail features and services in the future.We will officially upgrade all existing Ooma accounts to the new voicemail system on January 3rd, but we're inviting users to make the switch now. This will ensure you have uninterrupted remote access to your voicemail and give you more time to wind down your old voicemail account. You can upgrade your account at any time by clicking here and following the prompts on your screen.If you do not upgrade your account at this time, we will automatically upgrade it during the week ofJanuary 3rd. If your account is upgraded by Ooma, you will not be able to remotely retrieve voicemail messages until you log in to My Ooma to reset your voicemail PIN.Keep in mind that voicemail messages on the old server WILL NOT be moved to the new server. This includes both new and archived messages. Voicemail messages from the old server will only be accessible until January 31st, so if you want to keep your messages please download them at your earliest convenience.If you'd like to learn more about the upgrade process, please see our FAQ. Or, if you're ready to upgrade now, click here to begin.Until later,
Team Ooma
Sunday, December 11, 2011
Ooma is upgrading their Voicemail servers on January 3 2012
Just in case you are an Ooma subscriber and the email hit your spam box, Ooma just sent out the following email today:
What kind of crappy VoIP service does Ebay use?
EDIT This may not have had anything to do with Ebay after all, as I just experienced a similar problem on a phone call just now - I think it must be the stupid WiFi calling feature of my new Tmobile cell phone... I will do some testing to see if the trouble was in fact ebay related, or the fact that Tmobile thinks it is a good idea to use my WiFi to make calls when I am within range of my AP.
I opened an Ebay account several months ago, because I had intended on selling a bunch of the stuff that I have that I no longer need or use. I have been too busy to get around to actually putting anything up on the site, so it sat there dormant for quite a while. Today I logged into the account, because I actually do plan on putting some stuff up on there within the next few weeks or so. When I logged in I found that my account has been suspended - in September! I never received the e-mail telling me that the account had been suspended. The alleged reason for the suspension was the activity on the account. What activity on the account? I have not even logged back into the account after I set it all up.
Unfortunately the only way to resolve this was by a phone call. There was no online option to resolve this problem, either by email, chat, or by providing a form for me to complete the required information that they needed from me.
From the moment that the call connected the call quality was shit, pure shit. I had an extremely difficult time understanding the customer service rep located in India. Since they are located in India, I have no idea why their hours of operation are based on Pacific time! It felt like I was on a bad skype connection or something. A company that has the volume business as Ebay, and the amount of revenue that they generate, you would think that they would invest in some added bandwidth for their VoIP system, or at least use a more reliable VoIP provider than the bottom barrel VoIP service providers.
I am not sure if they still own Skype or not, but the connection quality reminded me strongly of the experiment that I did at my home where I replaced my home phone service with Skype for several months. That experiment failed terribly, and Magicjack provided a much better connection, and simpler solution. It just shows how sad your product really is when the Magicjack can beat you as far as quality, and price.
Well this is just another one of those rant posts. Now back to your regularly scheduled programming.
I will probably post what I am posting on Ebay here, and on several of the forums that I frequent before putting the stuff up on Ebay. to give people a heads up, and perhaps deal directly with people if possible.
I opened an Ebay account several months ago, because I had intended on selling a bunch of the stuff that I have that I no longer need or use. I have been too busy to get around to actually putting anything up on the site, so it sat there dormant for quite a while. Today I logged into the account, because I actually do plan on putting some stuff up on there within the next few weeks or so. When I logged in I found that my account has been suspended - in September! I never received the e-mail telling me that the account had been suspended. The alleged reason for the suspension was the activity on the account. What activity on the account? I have not even logged back into the account after I set it all up.
Unfortunately the only way to resolve this was by a phone call. There was no online option to resolve this problem, either by email, chat, or by providing a form for me to complete the required information that they needed from me.
From the moment that the call connected the call quality was shit, pure shit. I had an extremely difficult time understanding the customer service rep located in India. Since they are located in India, I have no idea why their hours of operation are based on Pacific time! It felt like I was on a bad skype connection or something. A company that has the volume business as Ebay, and the amount of revenue that they generate, you would think that they would invest in some added bandwidth for their VoIP system, or at least use a more reliable VoIP provider than the bottom barrel VoIP service providers.
I am not sure if they still own Skype or not, but the connection quality reminded me strongly of the experiment that I did at my home where I replaced my home phone service with Skype for several months. That experiment failed terribly, and Magicjack provided a much better connection, and simpler solution. It just shows how sad your product really is when the Magicjack can beat you as far as quality, and price.
Well this is just another one of those rant posts. Now back to your regularly scheduled programming.
I will probably post what I am posting on Ebay here, and on several of the forums that I frequent before putting the stuff up on Ebay. to give people a heads up, and perhaps deal directly with people if possible.
New Blog - Kindle Fire Fanboy
A few days ago I created a new blog, Kindle Fire Fanboy. I did not have much content prepared, so i did not announce it.
I have been working to add some content to the newly designed blog, and feel that I can now announce it to everyone who visits my other blogs.
You can click HERE to visit the new blog, or click on the new links provided on the top of this page just underneath the NYPHONEJACKS banner.
I have been working to add some content to the newly designed blog, and feel that I can now announce it to everyone who visits my other blogs.
You can click HERE to visit the new blog, or click on the new links provided on the top of this page just underneath the NYPHONEJACKS banner.
Thursday, December 1, 2011
What to do with a WiFi enabled Blackberry that no longer has service.
EDIT: Seems that everything broke, strangely except for the built in browser. This is not a top priority of mine, as I have internet access on my new Android phone, and can use my Kindle Fire to browse the web while I am on the phone. I will however play around with this when I have free time, and figure out what settings need to be changed to regain as much functionality as possible.
Since I switched over to an Android phone I no longer have active service on my Blackberry. I have been using my Blackberry on the train as my MP3 player so that I do not kill the battery on my new android phone, but it seems like just using my old Blackberry as a MP3 player is wasting the potential that this device can still do.
Unfortunately I have a CDMA version Blackberry, that means that there is no SIP software that I can install and run, so I am unaware of if any of you GSM Blackberry users can continue to use SIP softphones on your Blackberries.
What I have been able to do so far is to set the default browser as the WiFi browser by going to SETTINGS>ADVANCED OPTIONS>BROWSER then choosing HOTSPOT BROWSER as the default browser, then saving. This enabled me to access the built in browser of the phone to surf the web. For some reason it will not allow me to click on any of my bookmarks - so further testing needs to be done to determine why it is behaving this way.
Other apps that require internet to work are:
Opera browser works just fine over WiFi
Twitter continues to get updates
Google Voice app still updating (although of course you can not use the phone to make calls)
So far I have not been able to get GPS to show my location, AFAIK you should not need a cellular connection or service for GPS to work, so I will need to look into this issue further.
Funny thing of this all? I am using the WiFi hotspot feature of my android phone to power the WiFi of the Blackberry. Well at least it allows me to jump on the internet real quick with the Blackberry while I am on an active call with the Android. Yes I have tested that the hotspot still works while on an active call.
I will update as I find other uses, functionality, or modifications needed to get more use out of my old Blackberry.
Since I switched over to an Android phone I no longer have active service on my Blackberry. I have been using my Blackberry on the train as my MP3 player so that I do not kill the battery on my new android phone, but it seems like just using my old Blackberry as a MP3 player is wasting the potential that this device can still do.
Unfortunately I have a CDMA version Blackberry, that means that there is no SIP software that I can install and run, so I am unaware of if any of you GSM Blackberry users can continue to use SIP softphones on your Blackberries.
What I have been able to do so far is to set the default browser as the WiFi browser by going to SETTINGS>ADVANCED OPTIONS>BROWSER then choosing HOTSPOT BROWSER as the default browser, then saving. This enabled me to access the built in browser of the phone to surf the web. For some reason it will not allow me to click on any of my bookmarks - so further testing needs to be done to determine why it is behaving this way.
Other apps that require internet to work are:
Opera browser works just fine over WiFi
Twitter continues to get updates
Google Voice app still updating (although of course you can not use the phone to make calls)
So far I have not been able to get GPS to show my location, AFAIK you should not need a cellular connection or service for GPS to work, so I will need to look into this issue further.
Funny thing of this all? I am using the WiFi hotspot feature of my android phone to power the WiFi of the Blackberry. Well at least it allows me to jump on the internet real quick with the Blackberry while I am on an active call with the Android. Yes I have tested that the hotspot still works while on an active call.
I will update as I find other uses, functionality, or modifications needed to get more use out of my old Blackberry.
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