Pancode door phone install

One of our new customers had the above door phone at their location already. We took over their phone service with our hosted PBX service, and the customer wanted to use the door phone, that the previous hosted PBX VoIP provider apparently was unable to get working.

Upon first install I installed a PAP2 to provide the dial tone to this doorphone. However the problem was that the device would go off hook at aprox. every 25 seconds. This in turn would make the hot dial call out to the customers phone. I removed the device and brought it to the office for testing, since we generally provide our customers with a different brand and model door phone. Upon returning to the office for testing the unit worked as it should. My initial thought were that the loop length between the network closet and the door phone might be too far away and that there must be some loss in the loop current or voltage, so I was prepared to run a CAT 5 from the network closet to the drop ceiling above the door phone and leave the PAP2 in the ceiling.

Out of curiosity, I connected the device that I had used for testing to this door phone just prior to running a new CAT5, and it worked flawlessly. With one exception. The device that I had used for testing was hotdialing my extension at the office, and not the customers number. A change to the dial plan solved that problem.

The difference? The device that I had used to test the unit in the office was a SPA2102 while the device originally installed at the customers location was a PAP2. Not really sure why the 2102 worked flawlessly while the PAP2 would cause the unit to go off hook aprox. every 25 seconds, but it solved my problems and now the device is working as intended.

The only problem now is that the audio quality is not very good to hear whoever answers the phone inside the office, but that is a problem with the device itself, as it is an old unit that the customer had for a while so the device has some physical damage, but other than that, being able to answer the door phone, and buzz people in is perfect. This device can easily be replaced with a new one to resolve the audio problems that it is currently experiencing.

40+ CAT5 runs, 8U rack and 48 port patch panel

I recently completed a large job of aprox. 40 CAT5 runs, including installing an 8U rack and 48 port patch panel. This job took just under a week from start to finish, including testing and labeling as well as providing a wiremap for the customer so that they would know what room each jack was terminated in. 

All of the cabling brought to the new networks location.

Punching down the 48 port patch panel.

Rack and patch panel mounted and installed.

Another angle of the rack and patch panel completed. 

The customer was having their IT company come in to move the switches from the old network room over to the new patch panel.

minor changes to site layout

All information, links, and navigation are still located on this site. if you are a return visitor i apologize for moving things around. I am just trying to get as much useful information onto the page where you do not need to scroll down too far to find what you need.

Navigation moved up and back over to the right.. most everything else except ad placement is pretty much in the same location.

I also added a new image link above to Telebroad. They offer hosted VoIP services and are located in NYC. They provide full service including any wiring and networking that may need to be done on site unlike most VoIP providers. They are also the first VoIP provider that I am aware of that has been able to solve the problem of faxing with VoIP service.

Find your lost Android phone.

So I just had a small panic on my hands. I thought that I had lost my cell phone. I originally thought that I left it at the office, as I just left there, so instead of driving all the way back I took a chance that someone was still there and called up to ask if my phone was still there. Unfortunately it was not.

What was I do to. I paid full retail for my phone, and I have personal information on my phone. While there are some people that I do not mind sharing the information on my phone with, I would prefer to keep much of the information out of the hands of the general public, like I am sure many of you do as well.

I did not have any tracking apps installed on my phone, but luckily you can remotely install software on your Andriod device by logging into your Google Play account online.

I found this free app called "Where's my 'droid" and remotely installed it on my device.

Once the app was installed - which was nearly immediately, I was able to then use it to find the location of where my phone was.

To locate the phone, once the app is installed all you need to do is send a text to your phone, and within 5 minutes it will text you back with the GPS coordinates of the phone with a link for google maps so that you can easily locate the device.

I sent the text to the phones actual phone number with one of my spare Google Voice numbers that I usually just use to quickly text information to my phone with, although I see no reason why it should not work if you were to send the text to the Google Voice number associated with your Android device.

Turns out that my phone fell between the seats of the rental car.

Good luck in finding your device.