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Tuesday, June 17, 2014

How to factory reset a Cisco 7960


It is rather simple to factory reset a Cisco 7960 IP phone, actually this method should work for most Cisco IP phones! Password not required!


  1. Power cycle the phone
  2. Hold down the # key when you reconnect the power
  3. Once the phone is restarted "Reset key sequence detected" will appear on screen
  4. Release the # key and enter in 1 2 3 4 5 6 7 8 9 * 0 #
  5. Choose 1 to save network config or 2 to delete network config 
  6. Phone will revert to factory settings regardless if you choose to keep the network config or not.

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